Frequently asked questions

We often get asked very similar questions on a daily basis by visitors looking at our website. To help you get an answer to your question as quickly as possible, we’ve spent some time compiling a list below of the most commonly asked questions which we hope will help.

Here you can find information on how to configure your email client, reboot your services and do other common activities on your service/product.

Q: Hosting in North American or France: what's the difference?

A: You can choose between hosting in North America, more especially in Beauharnois (Quebec), or host in France. The option for a data center will have an impression on your reference as well as file transfer speed. That is why we suggest that you choose to host server as near to your targeted customers as possible. For customers based in the US, we recommend a North American hosting by Cost Effective Host Inc.

Q: What kinds of plans can we host at CEH?

A: Your hosting plan can have several other purposes: development, testing, video games, streaming, CRM, databases, accounting, simulations, human resources, computing, statistics, forecasts.

Q: What administrative access do we have for our dedicated servers and cloud servers?

A: For a dedicated servers and cloud servers, you have root access to your server via SSH or Telnet. For a windows server, you have administrator access via Microsoft Remote Desktop.
The new client area enables our customers to use our powerful GUI to manage features such as Reboot, Reinstall, KVM, IP Management, Usage History, Ftp-Backup and more. Also, you can always have an eye on additional relevant information of your dedicated server such as Operating system Installed, Virtual Mac address Used, Connection Speed, Datacenter Allocated, Bandwidth Used and more from your client panel itself.

Client Area Feature

  • Modify IP's Reverse
  • Custom OS reinstall
  • Power option like (restart, reinstall OS, Netboot)
  • Allow/Deny feature per server
  • Basic server information display
  • Real time monitoring
  • Real time hardware analytic
  • FTP backup management
  • Interventions history

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